Privacy Policy
Last updated: 06/23/2026
This Privacy Policy explains how Blur Garden collects, uses, stores, and protects personal information when you visit this website, contact the studio, join the mailing list, request press materials, or interact with links related to Blur Garden and House of Tides.
Blur Garden aims to collect only the information needed to communicate with you, provide updates, respond to requests, improve the website, and maintain basic security.
Who We Are
This website is operated by Blur Garden, an independent game studio based in Tokyo, Japan.
For privacy-related questions or requests, contact:
If required, replace this section with the legal name or registered business identity responsible for operating the website.
Information We Collect
Blur Garden may collect different types of information depending on how you use the website.
Information You Provide
When you contact Blur Garden by email, contact form, newsletter signup, press request, support request, or business inquiry, you may provide:
- Name
- Email address
- Company, outlet, channel, or organization, if relevant
- Message content
- Links, attachments, screenshots, or files you choose to send
- Technical details included in support or bug reports
You should avoid sending sensitive personal information unless it is necessary for your request.
Newsletter Information
If you subscribe to the Blur Garden mailing list, your email address and related subscription preferences may be used to send updates about Blur Garden, House of Tides, announcements, launches, campaigns, and related studio news.
You can unsubscribe at any time using the unsubscribe link included in the emails or by contacting Blur Garden directly.
Website and Analytics Data
This website may collect limited technical and usage information, such as:
- Pages visited
- Referring websites
- Approximate location derived from IP address
- Browser and device type
- Date and time of visit
- Basic performance and diagnostic information
This information is used to understand website traffic, improve the site, detect technical issues, and protect the website from abuse.
Cookies and Similar Technologies
This website may use cookies or similar technologies for essential website functions, analytics, performance, security, and user preferences.
Non-essential cookies, such as analytics or tracking cookies, should only be used where appropriate notice and consent are provided.
You can control cookies through your browser settings. Some parts of the website may not work correctly if essential cookies are disabled.
How We Use Your Information
Blur Garden may use personal information to:
- Respond to messages and inquiries
- Provide support or follow up on bug reports
- Send newsletter updates, if you subscribed
- Manage press, creator, festival, business, or partnership requests
- Improve the website and understand general audience interest
- Protect the website from spam, abuse, or security issues
- Keep internal records related to communication, support, or legal obligations
Blur Garden does not sell your personal information.
Legal Basis for Processing
Where applicable, Blur Garden may process your personal information on the following bases:
- Consent, when you subscribe to a newsletter, accept non-essential cookies, or choose to provide information voluntarily.
- Legitimate interests, such as responding to inquiries, maintaining the website, preventing abuse, improving communication, and understanding website performance.
- Contract or pre-contractual steps, when communication relates to support, business discussions, creator requests, press access, or professional collaboration.
- Legal obligations, when information must be kept or disclosed to comply with applicable law.
Third-Party Services
Blur Garden may use third-party services to operate the website and communicate with visitors. These may include:
- Website hosting providers
- Email and newsletter providers
- Analytics providers
- Spam prevention or security tools
- File hosting or press kit services
- Embedded media platforms
- External platforms such as Steam, Kickstarter, YouTube, social media, or storefronts
These third-party services may process information according to their own privacy policies. When you leave the Blur Garden website through an external link, your use of that external platform is governed by that platform’s own terms and privacy policy.
Sharing of Information
Blur Garden may share personal information only when necessary, such as:
- With service providers that help operate the website, email, newsletter, analytics, hosting, or security systems
- When required by law, regulation, legal process, or a legitimate legal request
- To protect the rights, safety, and security of Blur Garden, website visitors, players, or the public
- In connection with professional services, such as legal, accounting, production, or business support, where relevant
Blur Garden does not sell personal information.
International Transfers
Blur Garden is based in Japan, and some third-party service providers may operate in other countries. This means your information may be processed or stored outside your country of residence.
Where applicable, Blur Garden aims to use reasonable safeguards and reputable service providers for the handling of personal information.
Data Retention
Blur Garden keeps personal information only for as long as reasonably necessary for the purpose it was collected.
Typical retention periods may include:
- Contact and business inquiries: for as long as needed to respond and maintain relevant records
- Support messages and bug reports: for as long as needed to investigate, resolve, or document the issue
- Newsletter subscriptions: until you unsubscribe or request deletion
- Analytics data: according to the retention settings of the analytics provider
- Legal or administrative records: as required by applicable law
When information is no longer needed, Blur Garden will delete it or anonymize it where reasonably possible.
Blur Garden keeps personal information only for as long as reasonably necessary for the purpose it was collected.
Typical retention periods may include:
- Contact and business inquiries: for as long as needed to respond and maintain relevant records
- Support messages and bug reports: for as long as needed to investigate, resolve, or document the issue
- Newsletter subscriptions: until you unsubscribe or request deletion
- Analytics data: according to the retention settings of the analytics provider
- Legal or administrative records: as required by applicable law
When information is no longer needed, Blur Garden will delete it or anonymize it where reasonably possible.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format, where applicable
- Lodge a complaint with a relevant data protection authority
To make a privacy request, contact:
Blur Garden may need to verify your identity before responding to certain requests.
Children’s Privacy
This website is not directed to children. Blur Garden does not knowingly collect personal information from children through this website.
If you believe that a child has provided personal information through this website, please contact Blur Garden so the information can be reviewed and deleted where appropriate.
Security
Blur Garden takes reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, or online service can be guaranteed to be completely secure. Please avoid sending sensitive information unless necessary.
Links to Other Websites
This website may link to external websites, platforms, storefronts, social media pages, crowdfunding pages, video platforms, or press resources.
Blur Garden is not responsible for the privacy practices, content, or security of external websites. You should review their privacy policies before providing personal information.
Changes to This Policy
Blur Garden may update this Privacy Policy from time to time. When changes are made, the “Last updated” date at the top of this page will be revised.
Continued use of the website after changes are published means the updated policy applies from that date.